Title Sponsors





Sponsors



Exhibitors







CSG UK PLC - Stand No. 7

csg uk plc

T: +44(0)844 8000 448
E: info@csguk.com
W: www.csguk.com

CSG UK PLC can provide your One Stop Shop for retail loss prevention products, systems & services. Our portfolio of services ranges from the supply of EAS tags & Systems through CCTV, Access Control & Intruder Alarms. Our innovative technology based solutions can provide your business with “Sales Floor” intelligence “Making the Invisible, Visible”.

EPOS Data Mining, exception based POS reporting via your CCTV system, powerful Video Analytics to monitor cash till activity, people counting, customer queue lengths, monitor if your promotional activities are attracting new business & what areas of your stores are getting more foot fall.

Our reputation for offering bespoke solutions & being ahead of the field is supported by our partnership programme with “best in class” equipment manufacturers & suppliers, ensuring we have visibility of leading edge technology and their support in providing you with a solution to meet your business requirements and the a comprehensive post sales support infrastructure.

CSG UK PLC,  The Definitive Retail Loss Prevention Specialist







Sysrepublic Secure - Stand No. 13

Sysrepublic Ltd
Andy Hill

T: +44 (0)20 7430 0715
E: Andy.Hill@Sysrepublic.com
W: www.sysrepublic.com

Sysrepublic helps retailers worldwide to reduce their costs and increase their profits through the use of our market leading Retail Intelligence and Integration solutions.

Our pioneering spirit and deep retail experience enables us to provide simple solutions to complex retail challenges, making us a trusted partner with some of the world’s largest retailers - 67% of UK supermarket traffic is being continuously examined using Sysrepublic Loss Prevention and Retail Integration solutions.

Since 2002, customers that depend on Sysrepublic solutions include: Tesco, Asda Wal-Mart, Sainsbury’s, Fresh and Easy, Marks and Spencer, Metro and HMV.







CyberSource - Stand No. 17

CyberSource Ltd

T: +44 (0)118 929 4840
E: uk@cybersource.com
W: www.cybersource.co.uk

CyberSource is a Payment management company, providing global online payment, risk management and payment security services, to help make you safe, efficient and profitable. With international reach and unmatched expertise, we have been helping companies to secure and grow their business since the first days of eCommerce. Founded in 1995, we pioneered fraud screening at the inception of online commerce. Today, our solutions have set the standard for the industry and we have over 253,000 customers worldwide, including British Airways and lastminute.com.

A Unique Approach to Risk Management

We offer the most comprehensive risk management solution available, via a global fraud management portal called Decision Manager. Based on business rules you refine, Decision Manager automatically evaluates orders and marks them accept, reject or review.
One portal provides access to over 150 global validation tests and services, helping you to:
- Automatically convert more valid orders
- Detect fraud more accurately
- Review fewer orders, faster

The validation tests and services include:

  • Device fingerprinting
  • Negative & positive lists
  • Custom data fields
  • Statistically modelled risk score
  • Global purchase velocity
  • IP geolocation
  • Global delivery address verification
  • Verified by Visa and MasterCard SecureCode
More Information

Please visit our stand, #17, to find out more and pick up a copy of the latest UK Online Fraud Report 2009.







the 3RD man - Stand No. 18

the 3RD man

T: +44 (0)1276 856 444
E: sales@the3rdman.co.uk
W: www.the3rdman.co.uk

The 3rd Man is Europe’s leading CNP fraud prevention specialist, processing transactions originating from over 180 countries, for over 28,000 retailers.

We pioneered the concept of shared data with SuperSearch, the National CNP Fraud Data File. SuperSearch provides a retailer facing infrastructure where details of suspicious, fraudulent and chargeback transactions may be shared safely with other like-minded retailers, card issuers and law enforcement agencies.

CNP fraud prevention is our core business. This focus enables all of our efforts and resources to be devoted solely in helping our customers to do business with their customers, and not with fraudsters.







Profitect - Stand No. 24

Profitect

T: +44 (0)845 224 7713
E: UK-sales@profitect.com
W: www.profitect.com

Profitect offers a comprehensive suite of software solutions for profit increase through loss prevention, fraud detection and compliance assurance. Profitect delivers sustainable loss reduction of 15%-25% for retailers who suffer from inventory, cash and margin losses – thus driving significant positive impact on the bottom line. Profitect solutions also deliver increased efficiency of operational, audit and loss prevention staff, which can focus on handling and prevention instead of data gathering, as well as enhanced operational compliance – by improving and enforcing processes throughout the enterprise.

The Profitect Suite is a modular solution, providing pin-pointed analysis and action guidance, uniquely covering all operational areas from POS through the Supply Chain, including logistics and purchasing. We deliver quick and measurable ROI supported by modular, non-disruptive deployment of modern, scalable technology.

Intrepid Security is a sales and service partner of Profitect in the UK and Ireland. Intrepid Security is a leading system integrator installing and servicing a comprehensive range of security systems and retail security equipment. For more details:
W: www.profitect.com   www.intrepidsecurity.com







Orridge - Stand No. 16

Orridge & Co Ltd

T: +44(0) 1279 775 600
F: +44(0) 1279 451 660
E: charlotte.mottram@orridge.co.uk
W: www.orridge.co.uk
, www.takingstockforum.co.uk

Orridge is a leading provider of stocktaking services within the UK and Europe. Our accurate and cost effective stocktaking solutions and audits can help you to close fraud loop holes, identify internal theft problems and areas of stock loss.

We conduct stocktakes in the following sectors: Retail, Supermarkets, Warehouse and Distribution, Pharmacy and Supply Chain. Two of the latest offerings include on-shelf availability and supply chain optimisation.

Customer service is paramount to the way in which we deliver our stocktaking solutions, and without key people we would not be able to exceed the consistent and ever evolving requirements of our customers.

It’s our people who have provided us with a first class reputation within the stocktaking industry and who continually provide the best possible service to ensure that our customers receive an accurate and timely stock count providing results that ultimately improve their profit.







192business.com - Stand No. 14

192business.com

T: +44 (0)20 7909 2192
E : michelle.dixon@192.com
W: www.192business.com/

192business supply global identity and age verification solutions.  Bringing together databases such as Electoral Roll, phone files, global addressing and credit reference data you can be confident that you are processing your genuine customers and stopping fraudsters from costing your business large chargebacks.  Risk scoring and shared fraud alert data provide you with even more hurdles to trip up fraudulent customers.  Contact us today for a free demo and trial of our solutions.

People on the day:
Matthew Jacobs – Account Manager
Ivy Cher – Account Manager







Quova - Stand No. 5

Quova

T: +31 20 888 45 30
F: +31 20 888 45 31
E: sales@quova.com
W: www.quova.com

Quova, Inc. enables online businesses to instantly identify where a visitor to their Web site is geographically located.

Online companies including broadcasters, e-retailers, ad networks, banks, and government agencies integrate Quova's IP geolocation data into their Web applications.

Quova’s data can be used to detect card-not-present fraud. Quova can help prevent theft and fraud by detecting inconsistencies in information that are not visible to the naked eye and that are difficult to replicate.

Quova data is also used for ad Serving, Content Localisation, to manage distribution of digital content, comply with local laws, and more.

Quova delivers detailed demographic and network characteristic data about an IP address and the data is 99.9% accurate at the country level and up to 98.7% accurate at the US state level (attested to by PricewaterhouseCoopers).

Marketing Contact details:
Miranda Joseph
E: Mjoseph@quova.com







Intellego - Stand No. 15

Intellego

T: +44 (0) 845 058 3960
F: +44 (0) 208 977 7587
E: info@intellego.co.uk 
W: www.intellego.co.uk

Listed on the Alternative Investment Market (AIM), Intellego is a publisher and developer of creative, innovative learning solutions that heighten performance, ensure compliance and improve ROI.

With extensive experience and a deep understanding of retail challenges, Intellego has established a loyal customer base that includes B&Q, Boots, Tesco and Specsavers who continue to benefit from our integrated "courseware with infrastructure" model. 

With years of experience producing an extensive range of retail solutions we have built robust in-house knowledge in key areas including Loss Prevention, EPoS, Operations, Customer Service, Product Knowledge, Stock Management, Systems, Selling Skills, Returns Policy, Staff Scheduling & Tasking, Cash Office and Diversity & Respect.

We are proud to have been recently short-listed by an industry leader in the category of 'Excellence in the production of learning content’ for a major High Street retailer.

Contact details:
T: +44 (0) 845 058 3960
E: www.intellego.co.uk/Industries/Retail/tabid/181/Default.aspx







Epson - Stand No. 23

Espon

T: +44 (0) 1442 227352
F: +44 (0) 1442 227435
E: jrcarpenter@epson.co.uk 
W: www.epson.co.uk

Visit Epson on Stand 23 to see the latest concept for defeating receipt fraud. Epson, a global imaging and innovation leader, will demonstrate how it has applied its expertise in ink technology to take the fight against counterfeit receipts to the next level. Using an innovative combination of ultraviolet and fluorescent ink Epson, already renowned for its receipt printers, will make receipts far harder to copy and fakes much easier to detect.

Epson is offering large retailers the rare opportunity to preview and comment upon this ground-breaking technology prior to launch. Furthermore, Epson’s flexible approach means that any system can be developed in conjunction with the retailer to meet specific requirements. Don’t miss this opportunity to put yourself ahead on the high street in the fight against fraudulent returns.

Marketing Contact details:
Julia Richards-Carpenter
M: +44 (0) 7879 431143
E: jrcarpenter@epson.co.uk 







Autosafe International Limited - Stand No. 11

Autosafe International Limited

T: +44 (0) 1483 688320
F: +44 (0) 1483 688329
E: gordon.frewin@autosafe.co.uk 
W: www.autosafe.co.uk;  www.pin-secure.com

Autosafe International has been established for over 10 years and is a UK owned physical security specialist. The companies’ core skills are in product development, product design and product manufacture of high quality simple to use security solutions. The portfolio continues to provide benefits to global businesses daily, enabling asset protection against opportunistic and targeted theft.

Primarily focused on the protection of mobile assets, Autosafe International has developed customer relationships with a plethora of recognised businesses from blue chip corporations, public sector organisations and high street retailers.

Pinsecure is the latest product developed by Autosafe to combat the growing problem of chip and pin device theft. Designed to remove the risk of loss, manage the asset and prevent re-introduction of rogue/cloned PED’s, pinsecure will be launched at Retail Fraud 2009.

Autosafe International is proud to announce its first retailer success for pinsecure during the exhibition.

On the day:

Derek Hutchinson
E: derek.hutchinson@autosafe.co.uk
T: +44(0)7785 247572

Gordon Frewin
E: gordon.frewin@autosafe.co.uk
T: +44(0)7768 610475







Gunnebo - Stand No. 12

Gunnebo

T: +44 (0) 1234 840840
E: retailmarketing.uk@gunnebo.com
W: www.gunnebo.co.uk

Gunnebo UK Limited is a professional supplier of security products and solutions where customer focus and quality in everything we do are key to profitable growth.  With high integrity and eagerness to cooperate, we support our customers in creating a safer world.

We have a successful track record in delivering security products and solutions where large flows of money, people, goods and other values are combined with high security to the focused customer segments Retail, Bank and Site Protection.  We are also a market leading supplier of secure storage solutions to customers.

Gunnebo UK Limited is a member of Swedish-based Gunnebo security group.







Retail Decisions - Stand No. 6

Retail Decisions

T: +44 (0) 1483 728 700
E: info@redplc.com
W: www.redplc.com

Retail Decisions (ReD) is a payment card issuer and a world leader in fraud prevention and payment processing. A specialist supplier to the payments industry worldwide, ReD has over 20 years experience in the fraud prevention market. Its blue-chip international clients come from the global telecommunications, retail, travel, petroleum, banking and the broader e-commerce sectors.

ReD is a specialist supplier to the payments industry worldwide, and is a recognized industry leader with a blue-chip international client base. Our services include fuel cards, fraud prevention, payment processing, prepaid cards and consulting. Our customers come from the telecommunications, retail, travel, petroleum, banking and the broader e-commerce sectors.

ReD's international blue-chip clients include: Accenture, Asda, Australian Post, Boots, Bloomingdale's, Comet, DHL, John Lewis, Macy's, Pick & Pay, Sears, Shell, Texaco, Travelocity, Wal-Mart, and Virgin Mobile.

The company has offices in Mainland Europe, Australia, China, South Africa, United States, United Kingdom with representation in India, Japan, and South America.







OCS - Stand No. 4

OCS

T: +44 (0)1 689 979 444
F: +44 (0) 1 689 979 440
W: www.ocsretailsupport.co.uk

OCS works at the forefront in retail, providing specialist services to some of the UK’s largest retailers. The team focus on loss prevention through stocktaking, supply chain management and state of art security systems.

OCS auditors use cutting edge technology to collect and deliver accurate data. As well as providing comprehensive management information, OCS offers supply chain services by identifying inaccuracies throughout every aspect, from goods in via ‘good faith receiving’, to goods picked and delivered. Teams of internal auditors can also assist with other higher level stock issues.

OCS’ NSI Gold approved security team are recognised as one of the top 10 in the UK, specialising in the installation and management of bespoke security systems including CCTV, access control and alarm systems. OCS offer a wide range of surveillance equipment with systems designed for the retail environment to assist retailers in minimising losses from both customers and staff.