With fraudsters continually honing their ability to clone identities, access the most confidential personal information and pass through traditional credit and identity checks, how can Royal Mail data help you to further close the net on fraud without turning away genuine customers?

This master class session, aims to show you how Royal Mail data and fulfilment products are being developed, alongside leading fraud prevention industry experts, with added insight and understanding that truly unlocks the potential for companies to identify fraud. The session will focus on how Royal Mail are deploying this information and intelligence through their channel partner Transactis and how in practice these solutions can be applied to the application and delivery process to minimise fraud losses.

Key sessions learning’s

• Royal Mail knowledge and experience in identifying the potential warning signs of fraud or risk at an address level
• How utilising your existing internal data assets can help beat fraud
• How to create the balance between fraud prevention and customer experience
• Using fraud prevention data to inform delivery processes and minimise losses
• Detailed insight into the challenges facing the industry in preventing fraud

Tristan Prince, Product Manager, ID Validation & Fraud Prevention,
Royal Mail Data Services

This master class session will cover proven strategies for strengthening your online fraud prevention efforts while enabling your best customers to shop without cancelation or delays.

Phil Mead, Head of Fraud and Loss Prevention for Carphone Warehouse and Michael Long, Co-Founder, VP and GM of Accertify EMEA will discuss the evolution of Carphone Warehouse's fraud prevention efforts over the past 12 months from a static set of fraud screening rules and highly manual review procedures to a comprehensive and tailored fraud screening process that emphasizes legitimate as well as suspicious purchase behavior, leveraging automation and a broader set of transactional data.

Key learning's and tips from the session:

• Learn how to expand the focus of your fraud prevention efforts beyond stopping fraud at any cost. Learn to assist your business in retaining customers, improving service and growing revenues.
• Learn how to gain control of your transaction data. Hear about the benefits derived from a fraud prevention process that can accept a wide variety of data in many formats enabling you to identify good customers and repeat customers in order to keep their orders from getting caught in the fraud screening process, to optimise sales opportunities and increase conversions.
• Learn about the benefits that can be achieved through the deployment of a customized platform that enables you to modify your fraud screening efforts as your needs change and easily adapt to the many different rules and regulations involved in doing business both inside and outside the U.K.
• Learn to adopt a comprehensive strategy – one that integrates the rules engine with manual review and chargeback management processes. Learn how the deployment of an end-to-end approach will close the gaps that fraudsters slip through, while saving your company time and money.
• Hear more about the immediate results achieved by Carphone through the deployment of the Accertify platform including reduced fraud loss exposure, reduced manual review resources and increased sales conversions.

Phil Mead, Head of Fraud and Loss Prevention, Carphone Warehouse and Michael Long, Co-Founder, VP and GM of Accertify EMEA

To learn more about the content of this presentation please contact co presenter Michael Long at mlong@accertify.com or 07747 457051

An ORIS Masterclass brought to you in conjunction with  The London Organising Committee of the Olympic and Paralympic (LOCOG)

An informative and interactive session providing you with a clear indication of the top 10 areas your business needs to focus on in order to mitigate risk to your organisation during the Games.

With tickets now on sale, the consumer hype around the Olympics is increasing daily. Although it's a proud moment for the UK that's expected to bolster the economy by £10bn, there are a number of 'hurdles' retailers will need to get over to ensure they protect their business against risk during the Games.

As a leading loss prevention and retail efficiency specialist, and facilitator of the popular Retail Loss Prevention Forums, The ORIS Group is delighted to welcome a guest speaker from the organisation responsible for preparing and staging the 2012 Games - The London Organising Committee of the Olympic and Paralympic Games

During an informative one hour master class session, LOCOG will provide an overview of the top 10 areas retailers need to be focusing on to mitigate business risk during the Games, followed by a Q&A session

Your top 10 Retail Olympics checklist:

1. Safe and secure games: Understanding governance of security at Games time and how this may impact business
2. Governance and Planning: Who is responsible for coordinating and convening a business group to determine contingency planning approach
3. Transport disruption monitoring: Who will lead and who do they need to speak to
4. Information and Communications: External sources of information; monitoring new information from LOCOG; internal communication content and timing
5. Supply chain disruption: There may be disruption – what are the likely impacts
6. Staff travel disruption: Reducing impacts on business and the workforce
7. Securing your business: Consider how security might be affected and alternatives
8. Responding to incidents: Ensure the business knows how to respond to incidents
9. Communication to customers: Helping to inform them of the local situation
10. Sources of Advice: Focal points for sources of information
    

Andy Cox, Security Integration Manager
London Organising Committee of the Olympic Games and Paralympic Games Ltd
www.london2012.com

Due to restrictions on numbers for this session this masterclass is restricted to Retailer attendees only.

If you are unable to attend the session, or if you would like further information on any of the areas that are covered, please contact us info@orisgroup.co.uk